Stitch Stories: Eureka Heights Brew Co.
How a Stitch-powered membership kept revenue (and beer) flowing for a Texas brewery during the pandemic.
Case Study Overview
Eureka Heights' membership club, the High Five Society, drove so much business for the brewery that it kept them open (safely) during the pandemic.
$50k+
Annual Recurring Revenue
The brewery added more than $50k of recurring revenue to its top line with their membership, without adding to the employee headcount.
200+
Club Members
Eureka Heights' membership size grew more than 900% from 2020 to 2021. They used taproom promotions, employee incentives, and social media to attract new patrons.
60%
Benefit Redemption
Patrons love belonging to an exclusive access club, but rarely utilize all their benefits. Unredeemed benefits are pure profit for the business.
Recipe For Success
"Our members have become an extension of our team and act as an unexpected support system." – Evan C., Events Manager
Know Your Patrons
Like most breweries, Eureka Heights' team is very close with their patrons. However, they took it a step further by asking their patrons what they wanted in a membership.
Promote Everywhere
Eureka Heights partnered with Stitch to promote their membership with taproom posters and flyers, emails, and social media posts.
Incentivize Employees
Eureka Heights used Stitch to track and attribute membership sales to employees, then rewards them for their efforts.
Track Your Progress
Keeping track of your metrics helps you succeed, and Eureka Heights knew this. They monitored statistics from their Stitch dashboard to continue to grow their membership club.
Frequently Asked Questions
Got a question? We've got answers to some of our most common requests here.
Yes. Stitch has an admin area where authorized accounts can access metrics, platform settings, patron benefits, and a patron CRM.
Yes! Head to stitchvip.com/support for video walkthroughs and training. For Premium plans and up, we also offer live virtual training with your staff.
We partner with Stripe Connect to process recurring payments from your memberships. We instantly transfer the payment from our payment processor to your stripe account after each purchase.
Yes – We can easily migrate your existing members to our platform. Your existing patrons can claim their membership on our platform through our Membership Activation Portal.
Yes – Your membership is valid at whatever locations you wish to accept it.
